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Store Policies

Payment Methods Accepted

We accept all major Credit and Debit cards, this facility is processed by Braintree Payments which is a PayPal company. We can also accept Paypal direct via the website. We can also accept  Sterling Cheques made out to Deeside Books.

Refunds and Cancellations

Please note that we try and describe books as accurately as possible but any item may be returned within 14 days for a full refund, including postage, if not as described or is found to contain any defects. If you are unhappy with your purchase for any other reason then please contact us by email or telephone so that we can discuss these issues with you. Customers have the right to cancel any order within 14 days of receipt of the goods and receive a full refund including the cost of delivery provided the goods are undamaged and returned to us within 14 days of notification. Please note that the customer is responsible for any return delivery costs.  

 

Postage

Postage rates within UK for first class are 4.50 for the first item and 1.50 for each additional item and for second class 3.50 for the first item and 1.50 for each additional item. Overseas postage varies according to the destination and method used. All postage rates are clearly shown at the shopping basket stage of your purchase. 


PLEASE NOTE: THESE PRICES ARE BASED ON A BOOK WEIGHT OF UP TO 1KG; ITEMS EXCEEDING THIS MAY INCUR FURTHER POSTAGE CHARGES AND IF THIS IS THE CASE WE WILL NOTIFY YOU BY EMAIL TO OBTAIN YOUR AGREEMENT BEFORE DESPATCH.




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